1. Photo gets low resolutions when saved into GIF
GIF file format has limitation of 256 colors, so there are unavoidable damage to the photo when it is saved in GIF. We recommend saving an image in video format if you want to save a high quality.
2. Photos loading takes too long
If the photos saved in the machine is uploaded in iCloud, loading may take long. The download is through the network, so the process is vulnerable to the network speed.
Try again in Wifi network.
3. I saved a GIF, but it doesn't move on Photos app.
iPhone's photos app doesn't support GIF, so it seems still image. To see a gif on an iPhone, you need to install a GIF album App.
We recommend out GIF Viewer App. It's free.
Shortcut to Appstore link.
4. I cannot restore my payments. What can I do?
1. Log out from App Store.
2. Reboot iPhone or iPad.
3. Log in again at App store.
4. Retry purchase restoration.
Payment processing is managed by Apple in its entirety.
If still it has a problem, please contact Apple for help.
5. Translation seems to have some errors.
We are trying to provide best translation as possible.
If you encounter any problem in understanding due to translation, please let us know. It will be edited when updated.
If possible, please send us an email regarding any problem regarding translation service to firstname.lastname@example.org. We highly appreciate your help and assistance.
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6. Can't find any answer!
Please contact to email@example.com
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